Policies & Terms:
Turnaround time is currently 3 full weeks. Delivery time after shipping will vary by region. We are not responsible for USPS delays or re-shipping charges for an order if the address was given incorrectly. If you need your order by a specific date, please email us before placing the order if you have any concerns about it arriving by that time.
Flash sale and pre-order items have custom production and ship times. Please refer to the product page for these dates.
We are happy to accommodate rush orders if we are able to do so. The rush fee is anywhere from 15%-30%, depending on how soon the order is needed. Keep in mind that we can only guarantee a ship by date and we are not responsible for orders that are held up in transit by USPS. USPS Priority Mail is typically 2-3 days in transit to most US locations. The rush fee is only our fee for making the product faster and does not include expedited shipping.
Due to the custom nature of our products, all items are final sale and cannot be returned or exchanged. Please review your order carefully and feel free to ask us any questions via email or Facebook messaging prior to placing your order. Sizing varies by item, so we recommend reviewing each size chart and comparing measurements to a garment at home that you already love.
In the rare instance that your order is incorrect or defective, please contact us within three (3) days after delivery confirmation. No items will be returned/exchanged for any reason after this time.
Missing Order Information
If your order is missing information, processing time will be delayed. All correspondence will be through the email address you leave at checkout. Please look over your order carefully before submitting to avoid delays in processing and errors. All orders are produced as they are ordered on the site. If we are unable to reach you via email, your order will be canceled.
Washing/Care and Application Instructions
Follow this link for information on care and applications instructions for embroidery, applique, and vinyl decoration.